Liability Policy

All personal belongings MUST be removed from the vehicle before service if possible. This includes, but is not limited to: cash, wallets, jewelry, electronics (phones, tablets, laptops), chargers, sunglasses, important documents, medication, firearms, and any items of sentimental or monetary value. Carmi Automotive Detail is not responsible for lost, stolen, or damaged items left in the vehicle.

The customer must disclose any pre-existing damage to the vehicle, including but not limited to: cracked or chipped glass, paint damage, clear coat failure, scratches, dents, torn upholstery, loose trim, or damaged components. Carmi Automotive Detail is not liable for damage that existed prior to service.

Carmi Automotive Detail is not responsible for paint failure, clear coat delamination, oxidation, or other pre-existing paint conditions that may become more visible after washing or detailing. Some vehicles have paint conditions that cannot be identified until the cleaning process begins.

The customer assumes all risk for aftermarket accessories, modifications, body kits, wraps, vinyl, window tint, and non-OEM parts. Carmi Automotive Detail is not liable for damage to these items, including peeling, lifting, or fading.

Carmi Automotive Detail is a detailing service only. The business is not responsible for mechanical or electrical issues, warning lights, or system malfunctions that arise before, during, or after service.

Stain and odor removal is performed on a best-effort basis. Carmi Automotive Detail does not guarantee complete removal of all stains, odors, or discoloration, as results depend on the age, type, and severity of the stain or odor source.

Delicate interior surfaces, aging materials, and worn components may be fragile. Carmi Automotive Detail takes every precaution but is not liable for damage to already-degraded materials that may occur during normal cleaning procedures.

Carmi Automotive Detail is a mobile service. Weather conditions may affect scheduling and service quality. The business reserves the right to reschedule appointments due to inclement weather without penalty.

The customer must provide full access to the vehicle and any necessary keys/fobs at the scheduled time. If the vehicle is locked or inaccessible, the appointment may be rescheduled and subject to a trip fee.

All alarms and security systems must be disabled before service begins. Carmi Automotive Detail is not responsible for alarm activations or dead batteries resulting from alarm use during service.

Carmi Automotive Detail may take before and after photos of the vehicle for documentation, quality assurance, and marketing purposes. Vehicle license plates and identifying details will not be shared without consent.

Payment is due upon completion of the service. Accepted forms of payment will be communicated at the time of booking. Prices may vary based on vehicle size, condition, and extent of service required.

If there is any concern with the service provided, the customer must notify Carmi Automotive Detail within 48 hours of completion. The business will make reasonable efforts to address concerns.

By proceeding with the appointment, the customer acknowledges they have read and agree to this liability policy.