Legal

Privacy Policy

Effective July 2026

Carmi Automotive Detail values customer trust and is committed to protecting customer privacy. This Privacy Policy explains how personal information is collected, used, and safeguarded when customers visit the website, request a quote, or book mobile car detailing services across Morrilton, Conway, and the River Valley.

1. Information We Collect

To deliver high-quality car detailing services and manage appointments efficiently, the following types of information may be collected:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and payment details
  • Service address and booking preferences

Non-Personal Information

  • Browser type and device information
  • IP address and location data (for service availability)
  • Pages visited on the website
  • Cookies and analytics data used to enhance website performance

Only information necessary to provide services, improve customer experience, and communicate effectively is collected.

2. How We Use Your Information

Customer information is used to:

  • Schedule, confirm, and manage detailing appointments
  • Process payments securely
  • Respond to messages or inquiries
  • Send booking confirmations, updates, or reminders
  • Improve services, website performance, and customer support
  • Send promotional offers or service updates if opted in

Personal information is never sold, rented, or traded to third parties for marketing purposes.

3. How We Protect Your Information

Appropriate security measures protect personal data, including:

  • Secure servers and encrypted payment processing
  • Restricted access to customer data for authorized team members only
  • Regular system updates and security audits

While strong safeguards are maintained, no online system is 100% secure. If unauthorized access or misuse of information is suspected, contact Carmi Automotive Detail immediately.

4. Sharing Your Information

Information may be shared with:

  • Payment processors (for secure transactions)
  • Service partners or contractors assisting in service delivery
  • Law enforcement or government authorities, when required by law

Personal information is never sold or distributed to third parties under any circumstances.

5. Cookies & Tracking Technologies

The website uses cookies and analytics tools to:

  • Improve website functionality and speed
  • Understand visitor preferences and behavior
  • Personalize the online experience

Cookies can be disabled in browser settings. However, some website features may not function properly without them.

6. Your Rights & Choices

As a customer, there is the right to:

  • Request access to the personal data held
  • Request correction of inaccurate or outdated information
  • Opt out of marketing emails or promotional messages at any time
  • Request deletion of personal data (subject to legal and record-keeping requirements)

To make any of these requests, contact Carmi Automotive Detail using the information provided below.

7. Privacy & Data Protection

Customer privacy is valued, and personal information is protected accordingly:

  • Customer information, including name, email, and mobile phone number, is collected only for booking, communication, and service purposes.
  • By providing a mobile number, customers consent to receive SMS messages related to appointments, updates, and promotions.
  • Customers may opt out of SMS messages at any time by replying STOP to cancel or HELP for assistance.
  • Personal information — including mobile phone contact details — is not sold, rented, or shared with third parties for marketing purposes.

8. Consent to Communication

By providing contact information through the website, forms, or messages, customers consent to receive calls, text messages, and emails from Carmi Automotive Detail regarding inquiries, service updates, and booking confirmations.

Customers can opt out at any time by replying STOP to text messages or by contacting Carmi Automotive Detail directly to be removed from future communications. Standard message and data rates may apply.

9. Third-Party Links

The website may contain links to third-party websites for convenience or reference. Carmi Automotive Detail is not responsible for their privacy practices or the content on those websites. Review their privacy policies before providing any personal information.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in practices, legal requirements, or services. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the website or services after any changes constitutes acceptance of the updated policy.

11. Company Information

  • Legal Business Name: Carmi Automotive Detail
  • Country of Operation: United States
  • Service Area: Morrilton, Conway, and the River Valley

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or personal information, contact Carmi Automotive Detail:

  • Email: contact@carmiservices.com
  • Phone: 501-289-3883

Carmi Automotive Detail is committed to protecting customer privacy and maintaining transparency in how data is handled.